During the current pandemic we have created extra conditions to protect both our customers and our operatives.

Once you acknowledge our arrival and show us where the electric and water points are (whilst remaining socially distant) you should return indoors while we set up the equipment.

We will always provide a fresh unused filter for you to use for the duration of your rental period. You should dispose of this as part of your normal recycling procedures.

On collection we simply need to have permission to access the tub area and an electrical point to plug in our pump.

All of our hot tubs are sterilised prior to set up.

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