We deliver the equipment on the day of hire
- An adult must be present when we deliver and set up a hot tub
- We require a flat smooth surface of 3 x 3 meters (approx 9.8 ft x 9.8 ft) for the basic gazebo. or 6.5 x 3.5m for the larger “experience” tents.
- A hot tub can not be set up on decking. The best surface for the tubs is grass, patio or a flat smooth supported ground.
- For the hot tubs we will need to be able to reach an electric point within a 5metre range
- If you need to use an extension lead, you must provide it, unwind and use at your risk only – we strongly advise against this as per Lay Z Spa’s recommendations.
- We will empty the hot tub, please do not turn the hot tub off for the duration of the hire, even the night before collection.
- We will aim to empty all water to the nearest drain (max 9m away), or onto the garden if this is not possible.
- You will be given a 2-hour time slot a minimum of 2 days in advance in which we will deliver the hot tub, collection could be any time between 9-6. We will do our best to inform you.
- We try to be as flexible as possible but we also follow a route plan to ensure the quickest and most efficient route.